Field Service Fleet Management
Enhance customer satisfaction by seamlessly linking your field service vehicles, assignments, workforce, and clients for a superior service experience.
Explore the potential of a fully integrated field service fleet.
Maintain customer satisfaction with a secure and cost-effective connected fleet using Fleet Halo. Expand and enhance resilience with a tailor-made solution that addresses your fleet's specific challenges. As a leading force in telematics, Fleet Halo provides an inventive and all-encompassing connected vehicle solution for field service fleet management, designed to evolve with your changing requirements.
Key Features
Enhance the customer experience
- Accurate arrival notification
- Technician skill-matching
- Contactless options
- Planned vs actual duration of work reports
Get your technicians where they are needed, when they are needed
- Develop goal-based routing and scheduling plans
- Easily reroute and adjust schedules
- Improve communication between dispatchers and drivers
Improve profitability with actionable insights
- Quickly identify and manage your greatest cost drivers
- Right-size your fleet
- Eliminate fuel waste
- Reduce downtime
- Minimize insurance cost
Improve profitability with actionable insights
- Quickly identify and manage your greatest cost drivers
- Right-size your fleet
- Eliminate fuel waste
- Reduce downtime
- Minimize insurance cost
Improve profitability with actionable insights
- Quickly identify and manage your greatest cost drivers
- Right-size your fleet
- Eliminate fuel waste
- Reduce downtime
- Minimize insurance cost
Improve profitability with actionable insights
- Quickly identify and manage your greatest cost drivers
- Right-size your fleet
- Eliminate fuel waste
- Reduce downtime
- Minimize insurance cost
Stay at the forefront of the industry with Fleet Halo, recognized as a top-tier commercial telematics provider. Fleet Halo's constant flow of advancements and innovations equips our clients with the latest technology. Committed to prioritizing customer needs, Fleet Halo is your solution for comprehensive field service fleet management.
- Data-driven insights for predictive analytics, strategic planning, and benchmarking
- Enhanced vehicle integration using IOX expansion technology
- Robust data security measures
- Exceptionally low device failure rate of less than 1%
- Efficient collision detection and reconstruction, including real-time alerts
- Precise tracking of billable hours
Electric vehicle strategy and management
Leverage Fleet Halo's electrification solutions for your field service fleet management. Transition to an electric field services fleet with assurance and expertise.
- Extensive data support for over 300 popular and sought-after vehicle models
- Determine which fuel vehicles can be efficiently replaced by EVs according to their functionality and range requirements
- Assign EVs using realistic range projections to guarantee their effectiveness
- Control and manage a mixed fleet of fully-electric, hybrid-electric, and traditional fuel vehicles all from one integrated platform
Frequently asked questions
Fleet management encompasses the broad range of activities and technologies required to track, monitor, and analyze vehicle health, maintenance requirements, driver behavior patterns, utilization patterns, and location. These functions are designed to control costs, manage productivity, and reduce risks.
You can find further information about Fleet Halo Fleet Management solutions for field services businesses in our Field Services whitepaper called “Building a more agile fleet.
Fleet Halo recognizes that no two fleets are alike, which means their fleet management processes and requirements also vary. In the field service industry, fleet dispatchers need to stay connected with their drivers to optimize routing and service call assignments. They need to make dynamic decisions based on emergency calls, traffic congestion, weather hazards, and service technician availability.
Fleet Halo solutions empower field service managers to make data-driven decisions about their vehicles, and meet their business goals such as customer satisfaction, driver safety, profitability, cost control, and minimizing their carbon footprint.
Fleet Halo fleet management solutions were designed with our five pillars of innovation in mind:
- Productivity
- Safety
- Fleet optimization
- Compliance
- Scalability
- Sustainability
Vehicle data for EVs (Electric Vehicles) and ICE-powered (Internal Combustion Engine) vehicles differ primarily in aspects like fuel and energy usage, as well as charging status. Apart from these specifics, tracking functionality remains consistent across all vehicle types employed in the field service industry. Both EVs and ICE-powered vehicles can be effectively monitored within the same management platform.
Telematics devices and applications are essential for fleet managers to monitor:
- The integrity and safety of vehicles on the road
- The environmental impact and carbon footprint of a fleet
- The location of vehicle assets at any given time
- The driving practices of operators
Vehicle tracking devices can help identify where a field service vehicle is in relation to its assigned routes and stops. It ensures technicians and drivers are meeting and completing their scheduled service calls on time to ensure customer satisfaction.
Fleet Halo's GO devices are capable of dispatching, routing, and monitoring a wide range of vehicles, including most modern heavy transport vehicles, light-duty trucks, and passenger vehicles such as cars and SUVs. A detailed list of supported vehicles can be found on our 'Is my vehicle supported?' page within our Community portal.
Ready to optimize your fleet?
Discover how easy it is to utilize our web-based software and fleet tracking devices for effective management of your construction fleet.
Driving the future of safe, eco-friendly, and effective connected fleets and assets.